Our Online Shipping Charges Calculator will show rates based upon the total order amount for orders shipping to the lower 48 US states only.
If you need items shipped to Alaska, Hawaii or another country, please contact us and we will be able to get a shipping quote for you.
Please see chart below:
Delivery Times ---If you are ordering only wicker pieces and they are all in stock or cushions which are pre-made, your order will usually ship within 1 week.
Most items are shipped out within 1 to 4 weeks.
Shipment Info-----We ship out most smaller items via FedEx and the larger items need to be shipped via freight truck. We have set our shipping calculator as close to actual charges as we can. Shipping charges for items vary depending on the size, weight, the address being shipped to and if it is a residential or business address. Please email or call us with the items you wish to purchase, the zip code to which you would like them shipped and if the address is a residential or business address (usually cheaper). Once we ship your items, we will notify you and give you tracking information.
Please inspect your items immediately upon arrival. All orders are shipped in perfect condition, but on rare occasions damages occur during transportation.
When receiving a delivery please inspect the contents for damages and sign accordingly before the driver leaves.
If you find damage, you must refuse the shipment, and contact us to inform us of the situation.
All larger items are shipped via freight truck. They are delivered to your home, however, this does not include un-boxing and carrying inside.
RETURNS-You are responsible for the freight charges to and from the original destination. This policy does not include special order items and cushions which are not returnable unless they are defective as they are manufactured for you per order in the fabric and size you ordered. When considering cushions we suggest requesting fabric swatch samples before ordering especially if you are trying to match your decor. If you make a paper pattern, please measure very carefully as we lay the fabric on your pattern, as drawn, and cut from that. Patterns are saved at the factory to compare to the final goods in case there is a problem.